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case study zappos com developing a supply chain to deliver wow

This case study illustrates the management of a service supply chain.When reading this case, pay close attention to supply chain issues and the questions below.It is an interesting case because it concerns an enterprise that is provider of both goods and services (with both being very important to their competitiveness).
Provide one response to each of the following questions.Be sure to follow APA guidelines included on the course Blackboard site.
Address the following questions (in at least one case, find an article that supports your statements):
1. List and discuss two threats to the long term sustainability of the Zappos approach.
2. Give two specific examples of how Zappos can grow (more products, more geographies, etc.)?In each case, how would their supply chain need to change?What would be the key challenges?

 
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